HealthVault ("we", "us", "our") provides a mobile application that helps you track medications, prescriptions, and reminders. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Account information: your email address and password (stored securely, hashed) when you create an account.
- Health & medication data: medications, dosages, schedules, prescriptions, doctor names, and related notes you enter or scan into the app.
- Prescription images: photos you take or upload of prescriptions, used to extract medication details via optical character recognition (OCR) and AI-assisted parsing.
- Device & usage information: basic technical data (device type, app version, crash/error logs) used to diagnose problems and improve reliability.
- Subscription information: if you subscribe to a paid plan, payment is handled by our payment processors (RevenueCat and/or Stripe) — we do not store your full card details ourselves.
How we use your information
- To provide core app functionality: storing your medications, sending reminder notifications, and displaying your medication history.
- To process prescription images using OCR and AI (including Google's Gemini API) so medication details can be extracted automatically instead of typed manually.
- To diagnose crashes and technical issues, using error-tracking tooling (Sentry).
- To manage subscriptions and billing, if you choose a paid plan.
Medical disclaimer: HealthVault does not provide medical advice, diagnosis, or treatment recommendations. All prescription information is stored for personal reference only. Always follow your healthcare provider's instructions.
Data sharing
We do not sell your personal or health data. We share data only with the service providers necessary to run the app (e.g. cloud hosting, OCR/AI processing, crash reporting, and payment processing), and only to the extent needed for them to perform those services.
Data retention & deletion
Your data is retained for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at the email below; we will delete your data within a reasonable timeframe, except where retention is required by law.
Security
We use industry-standard measures (encrypted connections, hashed passwords) to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data using commercially reasonable safeguards.
Children's privacy
HealthVault is not directed at children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
Contact us
Questions about this policy or your data? Contact us at support@gethealthvault.com.